PRIVACY POLICY

Mission of Hope has the following privacy policy in place to help maintain trust and to protect the personal information you provide to us.

Collecting of Information

The personal information that we collect may include your name, address, city, state, ZIP code, telephone number, and email address. In addition, we may collect your credit card information as part of a donation that you make. We may use your information to process your donation, issue a tax receipt for your donation, or process your purchase. We may also use your information to add you to our mailing list for monthly newsletters and other organizational communications. If we add you to our mailing list, you will always have the option to be removed from that list at any time.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mission of Hope. This includes messages about HopeGo trips, sponsorship opportunities, general Mission of Hope updates, and donation-related information. Message frequency varies. Message and data rates may apply. SMS consent is not shared with third parties or affiliates for marketing purposes. See our privacy policy at https://missionofhope.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

To Remove Your Information

If you would like to be removed from our mailing list, please use the “contact us” page on our website or email us at info@missionofhope.com. You may also call our office at 512-256-0835 to be removed from the mailing list. To be removed from our email list, simply click on the unsubscribe link provided on each email and follow the instructions.

Sharing of Personal Information

We will never trade, share, or sell your personal information with anyone else, nor send donor mailing on behalf of other organizations. Your personal information will only be used for internal Mission of Hope purposes.

Website Security

We use Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. With the SSL technology, the credit card information you enter while making a donation or purchase will be encrypted before traveling over the internet. After we receive your credit card information, it is only used to process your donation or purchase.

How do I correct, update, or delete the personal data you have about me?

In addition to the functionality available through our dashboard, you can request other modifications from us directly at info@missionofhope.com. Please include an explanation of what data right you are seeking to exercise. For your protection, we may take steps to verify your identity before responding to your request.

Cookie Policy

Cookies & Similar Technologies

We use cookies and similar technologies to track web interaction and provide an enhanced user experience when accessing our Services, such as modifying the information we provide you on subsequent visits to our Services. Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits. We may expand our usage of cookies to save additional data as new features are enabled to the Services. In addition to cookies, we use similar technologies to determine interaction with emails sent by our systems and interaction with our various web pages.

Third-Party Analytic Tools & Vendors

We may use third-party web analytic tools such as Google Analytics, which uses cookies to collect certain information concerning your use of our Services. If you would like to disable this collection, you can do so by disabling cookies within your internet browser or by following any instructions as provided by your internet browser provider, typically accessed through their website or by an in-browser help or settings screen.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, especially before you provide any information. This Privacy Policy was last updated on the date indicated below. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

SMS TERMS OF SERVICE

1. SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications
Upon consenting to receive text messages from Mission of Hope, you may receive communications related to Trips, Sponsorship, and Donations. Please note that standard messaging disclosures apply.

Examples of messages you may receive:

Trip updates or reminders
Sponsorship notifications or confirmations
Donation acknowledgments or impact reports

Example:
"Hello, this is a reminder about your upcoming mission trip with Mission of Hope. We will meet you at the airport for pickup upon your arrival in-country. Be looking for a person holding a Mission of Hope sign at airport exit. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your trip.

4. Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

5. Opt-In Method
You may opt in to receive SMS messages from Mission of Hope in the following way:

By submitting an online form

6. Opt-Out
Customers can opt out of SMS messaging from Mission of Hope by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 512-256-0835.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures
Message and data rates may apply. You may receive 1–5 messages per week.
Standard messaging rates will be charged by your mobile service provider.
You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" to 512-256-0835 or visit our privacy policy.

Last Modified: 6/3/24